Orchestrations

AI Agent Orchestration allows conversations to automatically switch between multiple AI Agents based on predefined conditions.

Instead of following a fixed flow, the system continuously evaluates the conversation and activates the most relevant agent in real time. This ensures each message is handled by the AI that best matches the customer's intent.

Without orchestration, a single AI handles all interactions, which can result in more generic responses. With orchestration, each AI specializes in a specific function, allowing conversations to be handled dynamically based on context and resulting in more accurate and relevant responses.

This leads to faster response time, improved customer experience, and more scalable AI operations.