Intro to Automation
CekatAI Automation is your personal workspace for building workflows that run on their own. From the Personal dashboard you can manage every workflow you own — alongside their credentials, executions, and data tables — all in one place.
Each workflow starts with a trigger — the event that kicks things off. CekatAI connects natively to the rest of the platform, so you can start a workflow from Cekat CRM, Cekat Chat, Cekat Order, Cekat AI Agent, Cekat AI Tools, or external sources like Facebook Lead Ads. Pick a trigger, add your first step, and let the workflow handle the rest.
Build a workflow in minutes
Open the editor, choose what triggers your workflow, and drop in the steps that should follow. No code — just a visual canvas where each step connects to the next.
How Automation Works
1
Trigger
An event occurs — new message, new contact, keyword match, etc.
2
Condition
Check conditions — is this a VIP customer? Is it business hours?
3
Action
Execute actions — send reply, assign agent, update contact, etc.
Automation is available on Pro and Enterprise plans. Basic auto-replies are available on all plans.
Available Integrations
Cekat CRM
Automate CRM operations — triggers, lookups, and item management.
Cekat Chat
Automate conversations — messages, labels, agents, and webhooks.
Cekat Order
Automate orders — status changes, lookups, creation, and updates.
Cekat AI Agent
Integrate AI-powered conversations into your workflows.
Cekat AI Tools
Connect external tools and functions to your AI agent.