Order Page

The Orders feature helps you create, manage, and track customer orders directly from Cekat.

With Orders, you can handle the entire transaction process in one place, from creating an order, calculating totals, sending payment links, to monitoring payment status.

Orders can be created directly from conversations, making it easier for teams to convert customer chats into real transactions. The system can automatically generate order summaries, calculate costs, and record transaction details in your dashboard.

With the Orders feature, you can:

• Create orders quickly during customer conversations
• Calculate total order costs automatically, including shipping
• Send payment links so customers can complete payments easily
• Track payment status and order details in one dashboard

All order information, including payment status and transaction data — is stored and organized in your CRM, helping teams monitor and manage sales more efficiently.

Why Orders Matter

Managing orders manually can slow down your operations and increase the risk of errors.

The Orders feature helps businesses:

• Reduce manual work when processing orders
• Speed up the checkout process
• Keep transaction data organized
• Monitor orders and payments in one system

This makes it easier for teams to turn customer conversations into completed purchases.

Order Overview

Order provides a high-level overview of your transaction performance along with access to all order data.

At the top of the page, you can monitor:

• Balance
• Total Sales
• Total Orders
• Completed Orders

These metrics help you quickly understand business performance at a glance.