Intro to CRM

CekatAI CRM helps you manage contacts, track interactions, and build stronger customer relationships — all integrated with your messaging channels.

Key Features

Overview

CekatAI CRM automatically creates contact records from your chat interactions. Every message, call, and interaction is logged against the contact profile, giving your team full context.

Benefits

• Unified View: See all customer interactions across channels in one place
• Smart Segmentation: Group contacts by tags, custom fields, or behavior
• Pipeline Tracking: Visual deal pipelines to track sales progress
• Team Collaboration: Assign contacts and deals to team members