Assign the AI Agent to a Conversation
This action assigns the AI agent to handle a conversation in CekatAI. The AI will respond to incoming messages automatically.
Node Configuration
| Property | Value |
|---|---|
| Node Type | n8n-nodes-base.cekat |
| Resource | conversation |
| Operation | assignAiAgent |
| Credential | CekatOpenApi |
Setup
Add Node
Search for Cekat in the n8n node panel and add it to your workflow.
Set Resource
Select Conversation as the resource type.
Select Operation
Choose Assign AI agent from the operation dropdown.
Configure Fields
Provide the Conversation ID. Optionally toggle Keep Assigned to retain existing agent assignments.
Connect Credential
Select or create a CekatOpenApi credential with your CekatAI API key.
Execute
Run the node to assign the AI agent.
n8n Node JSON
{
"parameters": {
"resource": "conversation",
"operation": "assignAiAgent",
"keepAssigned": false
},
"type": "n8n-nodes-base.cekat",
"typeVersion": 1,
"credentials": {
"CekatOpenApi": {
"id": "YOUR_CREDENTIAL_ID",
"name": "CekatAI account"
}
}
}
Parameters
The unique identifier of the conversation to assign the AI to.
Whether to keep the currently assigned agent alongside the AI. Default: false (replaces current agent).
Output
{
"success": true,
"conversation_id": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"handled_by": {
"type": "ai"
}
}
Use Cases
- Re-assign conversations to AI after human handoff
- Let AI handle simple conversations automatically
- Route conversations to AI during off-hours
When keepAssigned is set to false, the AI will replace the current handler. Set it to true if you want the AI to collaborate with the existing agent.