Intro to Chat
CekatAI Chat is our omnichannel messaging platform that lets you manage conversations from WhatsApp, Instagram, and Live Chat in one unified inbox.
CekatAI Pro - Our most advanced omnichannel solution. Learn more.
CekatAI Business - Enterprise-grade automation. Learn more.
Key Features
Live Chat
Handle real-time customer conversations on your website.
API Reference
Explore the full CekatAI API documentation.
Templates
Pre-built message templates for common scenarios.
Getting Started from Cekat
Follow these steps to set up your first chat channel:
Create Your Account
Sign up at cekat.ai and complete the onboarding wizard.
Connect a Channel
Navigate to Settings > Channels and connect your WhatsApp Business account, Instagram, or add Live Chat to your website.
Start Chatting
Once connected, incoming messages appear in your unified inbox. Assign conversations to team members and respond in real-time.
Supported Channels
| Channel | Status | Setup Time |
|---|---|---|
| WhatsApp Business | Available | ~15 minutes |
| Instagram DM | Available | ~10 minutes |
| Live Chat Widget | Available | ~5 minutes |
| Telegram | Coming Soon | - |
| Facebook Messenger | Coming Soon | - |