Channels
CekatAI supports multiple messaging channels, all managed from a single unified inbox.
Available Channels
Connect your WhatsApp Business API account.
Manage Instagram DMs directly.
Live Chat
Add a chat widget to your website.
Channel Comparison
| Feature | Live Chat | ||
|---|---|---|---|
| Rich Media | Yes | Yes | Yes |
| Templates | Yes | No | Yes |
| Automation | Yes | Yes | Yes |
| File Sharing | Yes | Yes | Yes |
| Read Receipts | Yes | No | No |
Setting Up a Channel
- Go to Settings > Channels > WhatsApp
- Enter your WhatsApp Business API credentials
- Verify your phone number
- Start receiving messages!
- Go to Settings > Channels > Live Chat
- Customize your widget appearance
- Copy the embed code
- Paste it into your website's HTML before the closing
</body>tag